What is Wallboard?

A comprehensive suite of reports tailored towards Business users as well as Floor Managers and Call Centre Supervisors allowing them to make better business decisions while gaining valuable insight into their operations. Quickly access large volumes of historic data and metrics such as Agent, IVR, Queue and Call Traffic Reports.

User Interfaces

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Wallboard
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Wallboard for Multipal teams
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Wallbaord Dark
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Wallbaord Light

Powerful Features

Improve your Business Communication Experience

Trend Monitoring

Daily Trend Monitoring.

Call & Queue Monitoring

Call, IVR and Skill Queue Monitoring.

Agent Status Monitoring

Agent Status Overview Monitoring.

Leaderboard

Agent Performance Leaderboard.

KPI Management

KPI Threshold Management.

Multipal Teams

Multipal Teams Management.